Supporter Administrator
Ref: SA(12FTC)/HQ

WWT Slimbridge and Headquarters
Marketing, Marketing and Supporter Development , Fundraising
£16,753 - £17,635 per annum
Position type
Full Time
Working pattern
37.5 hrs per week Monday – Friday, 9am – 5pm
Job advert

12 months Fixed Term Contract – with the option for this to be extended

Supporters are at the heart of everything WWT do and the Supporter Services team play a really important role in delivering excellent supporter care and stewardship and in making our supporter’s voice heard across the organisation. Working within the Supporter Development department, with an ambitious new strategy the Supporter Services team will play a pivotal role in helping ensure WWT meets its aims and meets the challenges facing wetlands and their wildlife.

As Supporter Administrator, you’ll join a growing but established team deliver front-facing supporter care to a large diverse supporter base. You’ll be responsible for fulfilling WWT’s subscription products – from adoption to membership as well helping to efficiently process our supporter gifts and keep accurate supporter records.

The ideal candidate will be self-motivated and proactive with a passion for good customer service. You’ll be able to work independently and to deadlines whilst able to communicate professionally through a variety of channels. You will have a confident telephone manner, with experience of working with a CRM database, income processing and managing general administrator. You will be organised, able to prioritise and able to work with a high level of accuracy.

As it is a changing and evolving time for the team you will be someone who embraces change and see the benefit in process improvement.

In return for your hard work and dedication you’ll enjoy a wide range of benefits including:
- 25 days annual leave plus bank holidays
- Contributory pension scheme (conditions apply)
- Life assurance
- Free parking
- Cycle to work scheme
- Free entry to all our centres

Interview Date: 6th & 7th February


Job description
Closing Date

Unless specifically stated, we do not accept CVs for job applications

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