Trading Assistant
Ref: TA(C)(2021)/SL

WWT Slimbridge and Headquarters
£9,464 per annum
Position type
Part Time
Working pattern
20 hours per week. 5 days from 7 to include weekends and bank holidays.
Job advert

We are looking to recruit an enthusiastic and motivated individual, who shares our passion for incredible customer service, to join the catering team at Slimbridge. This is a unique opportunity to work for a local conservation charity and popular visitor attraction. You will be required to work daytime shifts (no split shifts or night shifts) with a friendly and welcoming team in picturesque surroundings.

The role:

• Giving a warm welcome to every visitor to the trading environment, demonstrating exceptional standards of customer service
• Understanding the key centre highlights and experiences on offer to inform and enhance our visitors experience
• Gaining exceptional product knowledge and proactively upselling in order to maximise sales
• Actively work to minimise wastage with stock control measures and participate in stock handling through organising deliveries and assisting with stock takes
• Adhering to the WWTs cash handling procedures with effective use of the epos system
• Promote the WWT where ever possible in order to drive membership sales and adoptions
• Assist in all areas of the catering operation both within the restaurant and in our kiosks adhering to our standards and procedures at all times

What we are looking for:

• Previous experience within a catering environment is essential
• Minimum level 2 food hygiene certificate
• A provable passion for great customer service
• Someone able to adapt quickly to different roles
• The successful candidate will be educated to GCSE or equivalent

What we can offer you:

• Daytime hours (we open 9:30-5pm, 7 days a week)
• You will be working 5 days from 7 on a rota basis.  Weekend work is essential but is worked on a fair rota basis (no split shifts or night shifts)
• Beautiful surroundings – you’ll be based in the heart of the Wetland Centre (you get a great view of the flamingos from the restaurant!)
• On-the-job training is given, with opportunities to take part in food hygiene, customer service training and barista training
• A great opportunity to really make a difference. You’ll be working for an organisation that is dedicated to protecting wetland habitats and saving species around the world from extinction, whilst inspiring visitors and encouraging them to get closer to nature.

In return for your hard work and dedication you’ll enjoy a wide range of benefits including:
- 25 days annual leave plus bank holidays increasing to 30 days after 5 years’ service (pro-rata)
- Contributory pension scheme (conditions apply)
- Life assurance
- Free car parking and secure bike storage areas
- Free entry to all our centres

Interview date:   To be confirmed

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Job description

Unless specifically stated, we do not accept CVs for job applications

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