Supporter Administrator
Ref: A(22)/FMC/R2

This vacancy has now expired, and is not accepting any new applications.

WWT Slimbridge and Headquarters
Fundraising, Marketing and Communications
£22,015.50 pa
Position type
Full Time
Working pattern
37.5 hours per week, which may include some occasional weekend working
Job advert

Supporters are at the heart of WWT and the Supporter Services team play a vital role in delivering excellent supporter care and stewardship and making our supporter’s voice heard across the organisation. Working within the Supporter Engagement department, with an ambitious new strategy the Supporter Services team play a pivotal role in helping ensure WWT meets its aims and meets the challenges facing wetlands.

As a Supporter Administrator, you’ll join a growing but established team delivering front-facing supporter care to a large diverse supporter base. You’ll be responsible for fulfilling WWT’s subscription products – from adoption to membership as well as helping to efficiently process our supporter gifts and keep accurate supporter records.

The ideal candidate will be self-motivated and proactive with a passion for good customer service. You’ll be able to work independently and to deadlines whilst able to communicate professionally through a variety of channels. You will have a confident telephone manner, with experience of working with a CRM database, income processing and managing general administration. You will be organised, able to prioritise and able to work with a high level of accuracy.

As it is a changing and evolving time for the team you will be someone who embraces change and see the benefit in process improvement.

The Wildfowl & Wetlands Trust (WWT) is a conservation charity that protects wetlands for wildlife and people. We conserve, restore and create wetlands. We are pioneers in saving wetland wildlife, both in the UK and around the world. At our 10 UK sites around a million visitors a year engage with wetland nature. We work internationally in key global wetland areas, balancing conservation with sustainable livelihoods and influencing national and international conservation policies.

In return for your hard work and dedication you’ll enjoy a wide range of benefits including:

  • 25 days annual leave plus bank holidays
  • Contributory pension scheme (conditions apply)
  • Life assurance
  • Free parking and secure bike storage areas
  • Cycle to work scheme
  • Free entry to all our centres

Closing date:  27th June 2022

Interview date: 7th July 2022

WWT is an equal opportunities employer and all applications will be considered solely on merit.



Job description
Closing Date

This vacancy has now expired, and is not accepting any new applications.

Unless specifically stated, we do not accept CVs for job applications

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