Trading Manager

WWT Welney
Catering, Operations, Retail / Visitor Services
25,710 per annum
Position type
Full Time
Working pattern
37.5 hours per week. 5 days from 7
Job advert

An exciting opportunity has arisen for a Trading Manager to deliver and strategically develop a high quality Catering, Retail and Admissions operation at our internationally important WWT Welney Wetland Centre.

By joining our team you will become part of something amazing and you will be a key contributor to providing our visitors with a warm and genuine welcome and an unforgettable experience.  In this way you will make a difference by connecting people and wetlands supporting the conservation work we do.  

Your responsibilities will include:
• The daily operation of upto 100 seat cafeteria
• The daily operation of our visitor centre shop
• Providing excellent standards of customer service and product presentation
• Leading and inspiring your diverse team of people to perform at their best 
• The creative and seasonal planning of daily menus
• Increasing spend per head so that profits can be invested into our conservation work
• Enthuse and actively bring the trading teams to understand the reserve and its wildlife importance   

You will already be:
• An enthusiastic and highly motivated individual with a passion for generating sales, good food and delivering an excellent customer experience
• Experienced in managing a customer focused retail and catering operation
• A strong leader possessing communication, planning and organisational ability
• Having worked at similar conservation sites or have a passion to nature conservation.


In return for your hard work and dedication you’ll enjoy a wide range of benefits including:
- 25 days annual leave plus bank holidays increasing to 30 days after 5 years’ service
- Contributory pension scheme (conditions apply)
- Life assurance
- Free parking
- Child care voucher scheme
- Cycle to work scheme
- Free entry to all our centres

Interview Date: 29th March 2018

Job description
Closing Date

Unless specifically stated, we do not accept CVs for job applications

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